Privacy Policy
Effective January 1, 2026
Solcraft Montclair Sunrooms & Patios, montclairsunroomspatios.com, info@montclairsunroomspatios.com
What this policy covers
This policy explains how Solcraft Montclair Sunrooms & Patios, a sunroom contractor in Montclair, CA, handles the information you share with us. It applies to every page of our website, starting with our home page, and to anything you send us when you ask about a project.
We're a small local business, so we keep this simple. We collect what we need to answer you, give you an estimate and do the work, and we don't sell your personal information to anyone. If you'd like to know more about who we are, our About page introduces the business and how we work.
Information you give us
When you fill out a form, call or email us, you may give us your name, phone number, email address, the address of the home where the work would happen and details about the project you have in mind. Some people also send photos or measurements of their patio, deck or backyard, which help us understand the job before we come out.
Our contact form runs on an outside form service, so what you type into it is collected and stored by that service and passed to us. When you call, we may keep notes from the conversation so we don't have to ask you the same questions twice.
Information collected when you visit
Like most websites, ours collects some basic information automatically when you visit. That can include your browser and device type, the pages you look at, how long you stay, the site that sent you here and a general location based on your internet address.
We use this to see which pages people find useful and to fix anything that isn't working. We don't use it to identify you by name.
Cookies and analytics
Cookies are small files your browser saves when you visit a website. Our site and the tools it relies on use them to keep pages working properly and to count visits through an analytics service, which gives us summary reports on traffic.
You can block or delete cookies in your browser settings. Most of the site will still work if you do, though the contact form or some page features may not behave as expected.
How we use your information
We use what you share to reply to you, schedule a visit, prepare an estimate, plan and build your project and follow up once the work is done. We also use site information to improve our pages and to keep the website secure.
We share your information only when we need to. That means the outside services that run our website, form and analytics, suppliers or trade partners who need project details to do their part of your job, and anyone we're required to share with by law. We don't sell your personal information, and we don't share it with other businesses for their own marketing.
How long we keep it
If you contact us and don't go ahead with a project, we keep your details only as long as we need them to answer you and follow up on your request, then we delete them within a reasonable time.
If we do work for you, we keep project records such as your contact details, estimates, invoices and job notes for as long as we need them for accounting, tax and legal reasons, and so we can help you if you call us about the work later.
Your rights and choices
Anyone can ask us what information we hold about them, ask us to correct it or ask us to delete it, and we'll do our best to help. California law gives California residents specific rights over their personal information, including the right to know what we collect and how we use it, the right to have it corrected or deleted, the right to opt out of its sale or sharing and the right not to be treated differently for using these rights.
To make a request, reach us through any of the ways listed below. We'll need to confirm who you are before we act on it, so we don't hand your information to the wrong person, and you can have someone you authorize make the request for you.
How we protect your information
We take reasonable steps to keep your information safe, like limiting who on our team can see it and using reputable services to run our website and form. No website or system is perfectly secure, so we can't promise that information sent over the internet will never be intercepted.
Children's privacy
Our website is meant for homeowners and adults planning home projects. We don't knowingly collect information from children under 16, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website or the tools we use change. When we do, we'll post the new version on this page and change the date below.
This policy was last updated on October 23, 2026.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (909) 738-1507, send a note through the form on our contact page or email us at the address listed on this site. We're available Monday through Friday from 8 AM to 9 PM and on weekends from 6 AM to 9 PM.
We reply within 1 business day, and we'll tell you plainly what we can do and how long it will take.